Website Privacy Policy
Last Updated 2nd April 2025
Ashcroft Autocare Ltd and its Directors (“we,” “our,” “us”) are committed to protecting your privacy. This Privacy Policy explains how we handle any personal data related to your use of our website.
Who we are
Ashcroft Autocare Ltd, a company registered in England & Wales no. 16104845.
Our place of business is 8 Little Ridge, Welwyn Garden City, Herts. AL7 2BH and our Registered Office is 19 Main Road, Drayton Parslow, Milton Keynes, Bucks. MK17 0JR.
Our website address is: https://www.ashcroftautocare.co.uk
Information we collect
Our website collects personal data through enquiry forms. This may include:
- Email address
- Name
- Phone number
- Vehicle registrations
- Any other details you provide in the enquiry form
This information is sent to use via email for processing and is temporarily stored in our website’s form submission system, as a backup. These backup copies are regularly deleted; data is not permanently stored on the website.
How we use your information
We use the information submitted through enquiry forms to:
- Respond to your queries
- Provide information about our services
- Communicate with you regarding your enquiry
We do not use this information for marketing purposes without your explicit consent.
Cookies and tracking
Our website may use cookies, but only those that are strictly necessary for its functionality. These cookies do not collect personal data or track user activity for marketing purposes.
Embedded content from other websites and third-party links
Pages and/or articles on this site may include embedded content (e.g. videos, images, articles etc). Embedded content from other website behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Our website may also contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal data.
Data storage and processing
Any submissions through enquiry forms on this site may be checked through an automated spam detection service.
Your enquiry may be held on file within our email system, and data will be deleted as part of regular housekeeping.
While we do store full customer data within our garage management system for operational purposes, this does not apply to website visitors unless they become customers. If you are a customer, you will receive relevant information separately regarding how your data is handled.
Data rights
You can request to receive an exported file of the personal data we hold about you including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security puposes.
Contact Us
If you have any questions about this Privacy Policy, please get in touch:
Ashcroft Autocare Limited
8 Little Ridge, Welwyn Garden City, Herts. AL7 2BH
01707 394333
We reserve the right to update this Privacy Policy as needed. Please check this page periodically for any changes.
Ashcroft Autocare Ltd is registered in England & Wales, no. 16104845
Registered Office: 19 Main Road, Drayton Parslow, Milton Keynes, Bucks. MK17 0JR.
